Frequently Asked Questions
Everything you need to know about your Waydoo hydrofoil experience.
What is the typical shipping time for a Waydoo eFoil?
Orders for in-stock Waydoo eFoils are typically processed within 2-3 business days and delivered via freight within 7-10 business days across the continental USA.
Does the Waydoo Flyer One Plus come with a warranty?
Yes, all new Waydoo eFoils purchased through the official USA store include a limited 1-year warranty covering manufacturing defects on the board, motor, and battery.
What is your return policy for watercraft?
We offer a 14-day return policy for unused equipment in its original packaging. Please note that due to the size of the product, customers are responsible for return freight shipping costs and a restocking fee.
Are financing options available for my purchase?
Yes, we partner with specialized providers to offer flexible monthly payment plans at checkout, allowing you to hit the water now and pay over time.
How do I maintain the battery for long-term use?
To maximize battery life, always rinse the power assembly with fresh water after use, store it in a cool, dry place, and maintain a charge level between 40% and 60% during long-term storage.
Can I use my Waydoo eFoil in saltwater?
Absolutely. Waydoo products are designed for both fresh and saltwater environments. We recommend a thorough fresh-water rinse after every saltwater session to prevent salt buildup and corrosion.